Last order date for guaranteed Christmas Delivery is Sunday 8th December.
Our Standard delivery is by Royal Mail 1st Class Signed For and generally takes 1-3 days for all items, unless indicated on the specific product page. This includes the amount of time it takes us to carefully pack and dispatch your order plus the time it takes to reach you. The delivery cost is by weight of the item to ensure the best value:
Weight (see below) Delivery
Up to 1kg £2.99
1 – 2kg £4.99
Order over £50 Free
Our delivery prices always include both postage and packaging. For orders with multiple different items, the heavier item will determine the postage cost so you only ever pay one charge (as long as all your items are being delivered together and to the same address).
Please note all delivery times stated are for orders placed by 1pm Monday – Friday (excluding public holidays in England).
Delivery to non mainland UK (including the Highlands & Islands of Scotland, Northern Ireland and other offshore UK islands) costs the same as mainland UK delivery, but you should allow an additional 2-3 days for your order to arrive.
You will receive an email confirmation once your order is on its way so you can look forward to its arrival.
We will always do our utmost to ensure your order reaches you within the stated delivery times, however please note there are rare occasions where factors outside of our control can affect delivery, such as Royal Mail delays.
Please make sure that the shipping address is correct. If you have given us an incomplete address, the wrong address or if you are not in when delivered, you order is unlikely to arrive on time.
If you suspect a lost delivery, please contact us quoting your order number and we will look into it for you. Please also note that if your order doesn’t fit through the letterbox and there is no one in to receive it, Royal Mail should leave you a calling card letting you know that a delivery has been attempted and how to rearrange delivery or collect your item.
If you have any questions about delivery before or after ordering please do get in touch with us via our email firstname.lastname@example.org and we’ll be more than happy to help.